Shipping policy

# Shipping Policy

Thank you for visiting and shopping at OliviaSparklesShop! We appreciate your business. Below are the terms and conditions that constitute our Shipping Policy.

## 1. Order Processing Time

All orders are processed within {1-3} business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

*Note: Processing time is separate from shipping/delivery time. During high-volume periods or seasonal rushes, processing may take an additional 1-2 business days. If there is a significant delay, we will reach out to you directly via email.*

## 2. Domestic Shipping Rates & Estimates

We offer the following shipping options for delivery within the United States:

* **Standard Shipping:** [3-7] business days – Based on weight.

## 3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active. 

You can track your package progress through the link provided in your confirmation email. 

## 4. Lost, Damaged, or Incorrect Orders

If you receive your order damaged, or if it is lost in transit, please contact our support team immediately at candicefsilva.com. 

Please save all packaging materials and damaged goods, and include your order number along with clear photos of the issue so we can process a replacement or refund for you as quickly as possible.

## 5. Contact Us

If you have any further questions about our shipping procedures or tracking, please don't hesitate to reach out to us at:

* **Email:** candicefsilva@gmail.com